Client confidence up as a result of RDR

The RDR has boosted consumer confidence and has the potential to further improve it, a survey of financial advisers has found.

Client confidence up as a result of RDR

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A total 16% of the 404 participants in the Cofunds survey stated confidence has already improved, while 4% expect to see an improvement this year.

In total 57% believe the legislation will have a positive impact on consumer confidence at some point within the next three years.

Just under one third, 30%, of advisers also stated their clients had responded positively to the move towards fees.

This is in line with the findings of a survey conducted by NMG Consulting, which found just 20% of clients had responded negatively to the changes introduced as a result of the RDR, while 67% of advisers stated they hadn’t lost any clients.

Stephen Wynne-Jones, Head of Marketing at Cofunds commented: “Advisers have proved themselves to be incredibly adept at managing to put their clients first, all the while taking everything the regulator throws at them. So it’s encouraging to see that with this latest piece of regulation their sterling efforts, in very trying times, are already feeding through to improved consumer confidence – a confidence, it’s important to remember, that was knocked in the main by providers, not advisers.”

 

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