Regulatory outlook: Consumer Duty due diligence is a thorny problem
Two years on from implementation there are still issues with ensuring Consumer Duty is filtering down the distribution chain
Two years on from implementation there are still issues with ensuring Consumer Duty is filtering down the distribution chain
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Firms are not doing enough to support customers with vulnerabilities, writes Jayne Brown
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Industry commentators have welcomed the FCA’s desire to seek feedback on how it can simplify retail conduct rules and guidance
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