Royal London direct-to-consumer offerings surge

Royal London’s consumer offerings have risen 385% compared with the prior year, according to the group’s annual results.

Royal London direct-to-consumer offerings surge

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To 31 December 2015, Royal London consumer new business volumes grew from £34m to £165m in the previous year.

The statement said: “There was strong recognition for the quality, fairness and value for money provided by our core direct-to-consumer products and funeral plan business lines.”

Royal London Asset Management delivered gross new business inflows of £3.1bn, a slightly lower figure on the previous year’s £3.8bn figure.

New life and pensions business was up 40% to £6.77bn, with an overall margin increase from 1.4% to 2%, with improved operating efficiency initiatives having been embedded across the business.

New business profits were up 61% to £137m, driven in particular by strong performance across its pension propositions.

Intermediary pension volumes were up 37%, thanks in part to auto-enrolment, as well as the strength of Royal London’s individual pensions and drawdown offerings, according to the group.

“The increase in margin from 1.2% in 2014 to 1.8% in 2015 is largely attributed to a reduction in unit costs resulting from the increase in volumes of business sold,” the results said.

Good underlying investment performance and solid inflows saw the group’s funds under management rise by 3% in spite of difficult market conditions, from £82.3bn to £84.5bn.  

Platform Ascentric reported gross sales increase from £2.2bn to £2.5bn and assets under administration rose from £8.9bn to £10.1bn.

Phil Loney, group chief executive, said: “Our strategy of focusing on creating the best outcomes and the best experience for our customers reflects our position as the largest customer-owned company across our chosen markets.

“Our strategy continues to produce pleasing results and over the last four years Royal London has doubled its life and pension sales and has nearly doubled assets under management.

“The last year saw a record-breaking trading performance which brought with it a healthy increase in operating profit. New business growth was particularly strong with sales of group pensions and income drawdown products going from strength to strength.”

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